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Updated: February 6, 2026
These Terms of Use (the “Terms”) are a legal contract between you and TransitFare & Systems Ltd (“TransitFare”, “Company”, “We” or “Us”) governing your access to and use of TransitFare’s websites, cloud platforms, mobile applications, and data services (collectively, the “Products”).
Commercial Customer Override
If you are accessing the Products acting on behalf of a municipality, transit agency, or other entity that has a separate written Master Services Agreement (MSA) with TransitFare, that written MSA governs your use. In the event of any conflict between these Terms and your MSA, the MSA shall control.
Scope of Agreement
These Terms apply to all websites, cloud platforms, mobile applications, APIs, data feeds, and messaging services provided by TransitFare (collectively, the “Products”). The Products include, without limitation:
These Terms also apply to all materials, data, and other information available on the Products (the “Content”). By accessing and using any of the Products, Data Feeds, and/or the Content, you agree to be bound by these Terms.
PLEASE READ THIS DOCUMENT CAREFULLY, SINCE IT INCLUDES LIMITATIONS OF LIABILITY AS WELL AS DISCLAIMERS OF WARRANTIES, AND OTHER TERMS WHICH AFFECT YOUR LEGAL RIGHTS. IF YOU DO NOT AGREE WITH THESE TERMS, OR IF YOU LACK CAPACITY OR AUTHORITY TO AGREE TO THESE TERMS, DO NOT USE THE PRODUCTS AND/OR ACCESS THE CONTENT.
We reserve the right to modify these Terms at any time. We will provide notice of these changes by posting the revised Terms to our website and updating the “Last Updated” date at the top of these Terms.
For Material Changes: If we make material changes that significantly affect your rights or obligations (as determined by us in our sole discretion), we will provide you with reasonable notice prior to the change taking effect. We may provide this notice by email, via an in-app notification, OR by posting a prominent notice on our website (e.g., a banner or pop-up).
Your Acceptance: Your continued use of the Products after the revised Terms have been posted constitutes your binding acceptance of the changes. If you do not agree to the revised Terms, you must stop using the Products and deactivate your account.
Note for Quebec Residents: If you reside in Quebec, we will provide you with a notice setting out the new clause and the date of the coming into force of the amendment at least 30 days before the amendment comes into force.
All intellectual property rights in the Products and Content are owned by the Company or others who have permitted us to display content owned by them. You may use the Products and access the Content for personal, non-commercial use provided that you do not modify the Products, the Content, or any copyright or other proprietary notices on the Products or Content. The Products and Content are protected by law, including but not limited to, Canadian copyright law and international treaties, trade-marks, trade dress and/or other proprietary rights. Except for the limited rights granted above, all other rights are reserved.
We do not endorse or guarantee the accuracy of content, information, or materials contained in any third party’s web site whose link appears in the Products. These links are provided for convenience only. TransitFare, the TransitFare logo, UseTransit and the UseTransit logo are trademarks of the Company.
In order to access this website, you need access to a computing device, a supported browser, and an Internet connection. You may also need to create a TF Cloud account and be bound by additional terms and conditions disclosed when creating a TF Cloud account.
The Company offers transit operators (“Transit Operators”) various technologies, including the Products, to simplify the general operations and services that Transit Operators provide. The Company may offer some of the Products for you to use as a public user.
The functionality, accuracy, and reliability of the Products relies on many factors which are beyond the control of the Company, such as reliable and high-speed data connections between several computer systems, GPS, your device, transit data maintained by Transit Operators, third-party service providers, and traffic conditions. As a result, we cannot accept any responsibility for any issues or damages which might occur as a direct or indirect result of your use of the Products and/or reliance on the Content.
In order to access this website, you need access to a computing device, a supported browser, and an Internet connection. You may also need to create a TF Cloud account and be bound by additional terms and conditions disclosed when creating a TF Cloud account.
In order to access this website, you need access to a computing device, a supported browser, and an Internet connection. You may also need to create a UseTransit account and be bound by additional terms and conditions disclosed when creating a UseTransit account.
In order to access these applications, you need access to a computing device, supported browser, and an Internet connection. You may also need to create a UseTransit account and be bound by additional terms and conditions disclosed when creating a UseTransit account.
By providing you a unique token, we grant you a non-exclusive, non-transferable, revocable license to access a specific transit agency’s Data Feeds, for the purpose of developing, testing, and supporting your application(s) that utilize public transit data for that specific transit agency. We reserve the right to revoke this license at any time, for any reason, with or without notice.
You are permitted to:
You are not permitted to:
All rights, title, and interest in the Data Feeds and any updates, adaptations, translations, modifications, and variations thereof remain with us or our licensors. You having access to the Data Feeds does not transfer any intellectual property rights from us to you or any third parties.
When using the Products, you must not: (i) decompile, disassemble, reverse engineer, investigate, or otherwise access any non-UI portion of the Products; (ii) circumvent any limitations we place on your use of the Products; (iii) use or display the Products in such a way that allows derivation of information about the Products that was not intended to be made available to users; (iv) circumvent any security features or technological protection measures built into the Products; (v) automate access to the Products, including, without limitation, through the use of bots, scrapers or other similar devices (you may access the Data Feeds in an automated manner); (vi) attempt to access the Products after having been banned by us; (vii) sell, lease, sublicense, redistribute, or syndicate any of the Products and/or Data Feeds.
THE PRODUCTS, CONTENT, AND DATA FEEDS ARE PROVIDED “AS IS” WITHOUT WARRANTY OR CONDITION OF ANY KIND. USE OF THE PRODUCTS, CONTENT, AND DATA FEEDS IS AT YOUR OWN RISK. WE DO NOT MAKE ANY REPRESENTATIONS, WARRANTIES OR CONDITIONS ABOUT THE QUALITY, ACCURACY, RELIABILITY, COMPLETENESS, CURRENCY, OR TIMELINESS OF THE PRODUCTS, CONTENT, AND DATA FEEDS AND DO NOT ASSUME ANY RESPONSIBILITY FOR ISSUES OR DAMAGES WHICH MIGHT OCCUR AS A DIRECT OR INDIRECT RESULT OF YOUR USE OF OUR PRODUCTS, CONTENT, AND DATA FEEDS.
TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, WE DISCLAIM ALL WARRANTIES, REPRESENTATIONS, AND CONDITIONS OF ANY KIND WITH RESPECT TO THE PRODUCTS, CONTENT, AND DATA FEEDS WHETHER EXPRESS, IMPLIED OR COLLATERAL, INCLUDING, WITHOUT LIMITATION, IMPLIED WARRANTIES AND CONDITIONS OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE AND NON-INFRINGEMENT OR THAT THE PRODUCTS, CONTENT, AND DATA FEEDS ARE OR WILL BE ERROR-FREE OR WILL OPERATE WITHOUT INTERRUPTION. TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT WILL WE BE LIABLE, WHETHER BASED ON WARRANTY, CONTRACT, TORT, NEGLIGENCE, STRICT LIABILITY OR ANY OTHER LEGAL THEORY WHATSOEVER, FOR ANY DAMAGES OF ANY KIND (INCLUDING, WITHOUT LIMITATION, DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, SPECIAL, EXEMPLARY, PUNITIVE DAMAGES, LOSS OF PROFITS, LOSS OF USE, LOSS OF DATA, PERSONAL INJURY, FINES, FEES, PENALTIES OR OTHER LIABILITIES), WHETHER OR NOT WE ARE ADVISED OF THE POSSIBILITY OF SUCH DAMAGES, RESULTING FROM THE USE OF, OR THE INABILITY TO MAKE USE OF, THE PRODUCTS, CONTENT, AND DATA FEEDS.
WE DO NOT GUARANTEE ANY PARTICULAR LEVEL OF UP-TIME OR AVAILABILITY OF THE PRODUCTS, CONTENT, AND DATA FEEDS. THE PRODUCTS, CONTENT, AND DATA FEEDS MAY BECOME UNAVAILABLE FOR MANY REASONS, INCLUDING SCHEDULED AND UNSCHEDULED MAINTENANCE BY US.
You agree to defend, indemnify, and hold harmless the Company and its affiliates, and their employees, officers, directors, contractors, agents, licensors and suppliers, from all liabilities, losses, damages, claims, costs and expenses, including reasonable attorney’s fees, that arise from (i) use or misuse of the Products by you or any person to whom you have granted access to the Products, (ii) your violation of any of these Terms, or (iii) any other activity related to your account (including negligent or wrongful conduct). The Company reserves the right, at its own expense, to assume the exclusive defense and control of any matter otherwise subject to defense by you, in which event you will cooperate with the Company and its counsel in the conduct of such defense.
These Terms are governed exclusively by the domestic laws of Ontario and the federal laws of Canada applicable therein. The International Sale of Goods Act, RSO 1990, c I.10, does not apply to these Terms. Any litigation arising from or related to these Terms or the App or the Services shall be submitted to the exclusive jurisdiction of the courts of Ontario.
You may not assign any of your rights arising under these Terms without our written consent.
You and TransitFare have agreed that these Terms and all related documents be drawn up in the English language. Les parties aux présentes reconnaissent avoir convenu que la présente entente et les documents connexes soient rédigés en langue Anglaise.
General inquiries to us may be sent to the following address:
TransitFare & Systems Ltd
Unit 42
760 Birchmount Road
Toronto, ON M1K 5H8
Canada
info@transitfare.com
1 (877) 993-0001