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Accessibility Statement

Updated: February 6, 2026

Our Commitment

TransitFare & Systems Ltd (“TransitFare”) is committed to providing an accessible digital experience for all users. We are continuously working to improve the user experience and apply relevant accessibility standards to comply with the Accessibility for Ontarians with Disabilities Act (AODA) and the Americans with Disabilities Act (ADA).

Conformance Status

Our ongoing goal is to conform to the Web Content Accessibility Guidelines (WCAG) 2.1 Level AA. These guidelines explain how to make web content more accessible for people with a wide array of disabilities.

Accessibility Tools

To assist users, our website may utilize an Accessibility Toolbar (powered by third-party software). This tool allows users to customize the site’s visual presentation (e.g., contrast, font size).

Please note: This tool is an auxiliary aid. We acknowledge that it does not replace the need for the underlying code to be accessible, and we are working to ensure our core site meets standards.

Limitations & Third-Party Content

Our website may integrate third-party tools (such as Google Maps, payment processors, or social media widgets) to provide specific functionality.

  • TransitFare does not control these third-party tools.
  • We cannot guarantee that these external services fully meet accessibility standards, and we are not liable for barriers they may introduce.

Feedback & Assistance

We are here to help. If you encounter any issues accessing content on www.transitfare.com, or if you require any part of our website or documents in an alternate accessible format, please contact us. We will work with you to provide the information you need through a communication method that works for you.

E-mail: info@transitfare.com
Phone: 1-888-477-1103
Mailing Address: 760 Birchmount Road, Unit 42, Toronto, ON M1K 5H8